We stand for quality, reliability and stability - values that are in demand today more than ever
Targeted.
In the race for innovation, it sometimes happens that one loses sight of what and for whom one is looking for new solutions. The end result is the realisation that product development in itself is not a recipe for success.
It is much more important to listen closely to the needs and wishes of the customer. This is the only way to create reliable products as well as new developments and special solutions that really bring new advantages.
ELMAG works and develops exactly according to this principle: always according to the customer's wishes - and still with a wide standard range for trade, industry and craft.
Only those who are prepared to go one step further reach the top. For this reason, the 2- or 3-year warranty and the 15-year spare parts guarantee are simply part of the ELMAG philosophy.
Success story
Today, more than ever, the signs are pointing to competition and the fight for every customer. Companies that secure their place at the top with outstanding quality and speed are sustainably successful. Just like ELMAG.
ELMAG is the title of a success story that was started in 1984 by Lorenz Einfinger († 2021) together with his wife Elisabeth. Step by step, he expanded the company and created the appropriate structures, within the framework of a unique, trusting and appreciative corporate culture.
Markus Einfinger, the second generation, has been successfully building on this since 2019 and continues to develop the values in a targeted manner together with the entire team. In the meantime, more than 55 employees embody the consistent quality and innovation thinking that ELMAG has relied on from the very beginning. With a focus on continuity and competence and with the aim of always transforming customer satisfaction into customer enthusiasm.
This is how highly innovative products with a modern design and state-of-the-art technology leave the company headquarters in Tumeltsham near Ried im Innkreis in Upper Austria every day. ELMAG is proud to supply discerning people who appreciate these products in the home and hobby, in agriculture and forestry, in crafts, trades, but also in continuous industrial use.
Products are interchangeable. Mindsets and working methods, on the other hand, continue to grow and make ELMAG unmistakable
Service-oriented.
Service is a big word that is often spoken very calmly. But it takes a lot more to put it into practice, especially if you really mean it. ELMAG does this with total consistency: optimised order processing, perfect logistics and prompt delivery form the indispensable and at the same time self-evident basis for customer satisfaction.
Excellently trained employees with a highly developed sense for customer wishes handle every order processing quickly and courteously. They are happy to answer all detailed questions. Service work is carried out quickly, professionally and cost-effectively - even for third-party products.
The ELMAG online shop also provides all interested parties with comprehensive information on all products, with data sheets, prices and availability around the clock.
Powered by people. Since 1984.
A large part of the ELMAG team has already completed their apprenticeship at ELMAG. This creates an invaluable advantage both for the development of professional competence and for continuity in customer service. only over the years can genuine trust and intensive partnership develop.
The human and professional appreciation of all employees is lived every day at ELMAG - and consistently so. Respectful cooperation ensures a collegial, positive working atmosphere and more motivation at the workplace - for everyone. This is also felt by the customers.
POWERED BY QUALITY - POWERED BY PEOPLE.
This guiding principle has the highest priority for the entire ELMAG team.
Quality-conscious.
Quality has always had the highest priority at ELMAG. Whoever promises quality must also deliver it, live it and make it credible - even before the customer has his own experience with the purchased product.
For this reason, ELMAG implemented the ISO 9001 quality management system in the company as early as 1998, a standard that is gaining even more value and importance every day due to the intensive focus on continuous improvement processes.
The ISO proves that the continuous optimisation of processes and workflows is actively lived at ELMAG. This ensures and documents that all customers are always served quickly, consistently and flexibly.
POWERED BY QUALITY - at ELMAG, this guiding principle stands not only for product quality, but also for process quality, quality of thinking, quality of advice and service and, last but not least, for safety quality through the Safety-Cert.
POWERED BY QUALITY. SINCE 1984.
