We stand for quality, reliability and stability - values that are more in demand today than ever before
Targeted.
In the race for innovation, it can sometimes happen that you lose sight of what you are looking for new solutions for and for whom. In the end, you realise that product development in itself is not a recipe for success.
Rather, it is important to listen closely to the needs and wishes of the customer. This is the only way to create reliable products, new developments and special solutions that really bring new benefits.
ELMAG works and develops precisely according to this principle: always according to customer requirements - and yet with a broad standard range for trade, industry and crafts.
Only those who are prepared to go one step further will reach the top. For this reason, the 2 or 3-year guarantee and the 15-year spare parts guarantee are simply part and parcel of ELMAG.
Success story
Today more than ever, the signs are pointing to competition and the battle for every customer. Companies that secure their place at the top with outstanding quality and speed enjoy lasting success. Just like ELMAG.
ELMAG is the title of a success story that was started in 1984 by Lorenz Einfinger († 2021) together with his wife Elisabeth. Step by step, he expanded the company and created the right structures as part of a unique, trusting and appreciative corporate culture.
Markus Einfinger has been successfully building on this in the second generation since 2019 and continues to develop the values together with the entire team. More than 55 employees now embody the consistent focus on quality and innovation that ELMAG has relied on from the very beginning. With a focus on continuity and expertise and with the aim of always transforming customer satisfaction into customer enthusiasm.
Every day, highly innovative products with a modern design and state-of-the-art technology leave the company headquarters in Tumeltsham near Ried im Innkreis in Upper Austria. ELMAG is proud to supply discerning people who appreciate these products in the home and hobby, in agriculture and forestry, in trade and commerce, but also in continuous industrial use.
Products are interchangeable. However, attitudes and working methods continue to grow and make ELMAG unique
Service-orientated.
Service is a big word that is often spoken very casually. But putting it into practice requires a lot more, especially if you really mean it. ELMAG does this with total consistency: optimised order processing, perfect logistics and prompt delivery form the indispensable and at the same time self-evident basis for customer satisfaction.
Excellently trained employees with a highly developed sense for customer requirements handle every order quickly and courteously. They are happy to answer any detailed questions. Service work is carried out quickly, professionally and cost-effectively - even for third-party products.
The ELMAG online shop also provides all interested parties with comprehensive information on all products, data sheets, prices and availability around the clock.
Powered by people. Since 1984.
A large part of the ELMAG team has already completed their apprenticeship at ELMAG. This creates an invaluable advantage both for the development of expertise and for continuity in customer service. Only over the years can genuine trust and intensive partnership develop.
The human and professional appreciation of all employees is practised every day at ELMAG - consistently. Respectful co-operation ensures a collegial, positive working atmosphere and more motivation in the workplace - for everyone. This is also felt by the customers.
POWERED BY QUALITY - POWERED BY PEOPLE.
This guiding principle is a top priority for the entire ELMAG team.
Quality-conscious.
Quality has always been a top priority at ELMAG. If you promise quality, you have to deliver it, live it and make it credible - even before the customer has any experience with the product they have purchased.
For this reason, ELMAG implemented the ISO 9001 quality management system in the company back in 1998, a standard that is becoming even more valuable and important every day due to the intensive focus on continuous improvement processes.
The ISO proves that the continuous optimisation of processes and workflows is actively practised at ELMAG. This ensures and documents that all customers always receive fast, consistent and flexible support.
POWERED BY QUALITY - at ELMAG, this guiding principle not only stands for product quality, but also for process, mindset, consulting and service quality and, last but not least, for safety quality thanks to the Safety Cert.
POWERED BY QUALITY. SINCE 1984.
