Privacy statement
General information
For ELMAG Entwicklungs und Handels GmbH, the topics of data protection and information security are the basis for stable and successful customer relationships and form a high priority in the company.
This statement describes how ELMAG Entwicklungs und Handels GmbH processes your data in connection with this website.
When handling personal data, ELMAG Entwicklungs und Handels GmbH complies with all provisions of the Data Protection Act and the Telecommunications Act as amended from time to time. In addition, ELMAG Entwicklungs und Handels GmbH has taken the technical and organisational measures necessary for adequate data protection within its own area of responsibility.
ELMAG Entwicklungs und Handels GmbH undertakes to comply with the provisions of the Data Protection Act, but is not responsible if third parties – despite all security measures – nevertheless manage to gain access to data and information in an illegal manner.
Purpose of processing personal data
Your personal data will only be processed in accordance with Art. 6 (1) GDPR for the following purposes:
- To create usage statistics
- To make the website available
- To respond to enquiries
- For order processing
Furthermore, your personal data will only be stored for as long as is necessary to achieve the respective purpose or within the framework of statutory retention periods.
If consent is required for the lawful processing of your data, we will obtain your express consent prior to processing.
Data that are processed by ELMAG Entwicklungs und Handels GmbH
ELMAG Entwicklungs und Handels GmbH will collect the following information during your visit to this website:
- Browser type and version
- Model name of the mobile phone and a generic device identifier
- Operating system in use
- Website from which the user visits the website of ELMAG Entwicklungs und Handels GmbH (referrer URL)
- Website visited by the user
- Date and time of access
- IP address of the user's computer
- Any information provided by completing the contact form/registration on the website
These data are evaluated for statistical purposes in order to optimize the offers on the ELMAG Entwicklungs und Handels GmbH website. In addition, this data is stored for a period of three months, unless there is a legal obligation to retain it. At the same time, the data may be stored for a longer period of time if this is necessary to investigate detected attacks on the website.
Transmission of personal data
Your personal data will be transmitted by us to the following recipients for the above-mentioned purposes:
Marketing agency: innpuls Werbeagentur GmbH, Volksfeststraße 16/1, A-4910 Ried im Innkreis
Hosting partner: Mittwald CM Service GmbH & Co KG, Königsberger Straße 4-6, D-32339 Espelkamp
ERP partner: Emasos Enterprise Systems Vertriebs GmbH, Hörlgasse 11/3, A-1090 Vienna, Austria
Email marketing software partner: eworx Network & Internet GmbH, Hanriederstraße 25, A-4150 Rohrbach-Berg, Austria
All recipients are located in the EU. In order to guarantee the protection of your personal data, we have concluded a commissioned data processing agreement as defined in Art. 28 GDPR with all recipients.
Cookies
In order to allow you to use the website of ELMAG Entwicklungs und Handels GmbH without restriction, we use so-called „cookies”. Cookies are small files that allow us to recognise the user and analyse your use of our website. These files store a randomly generated, unique identification number. In addition, a cookie contains information about its origin and the retention period. Cookies cannot access, read or modify any other data on your computer.
The cookies used by ELMAG Entwicklungs und Handels GmbH do not pose any risk to the user’s computer system, as they do not cause any damage and do not contain viruses or similar. Most cookies on this website are automatically deleted (session cookies). At the same time, ELMAG Entwicklungs und Handels GmbH also uses persistent cookies to recognise you when you return to the ELMAG Entwicklungs und Handels GmbH website. You can delete these persistent cookies manually in your browser at any time.
The use of cookies can be prevented by appropriate browser settings. If your browser supports „do-not-track“technology and you have activated it, no user profile will be created during your visit. Please note that blocking or deleting cookies may affect your online experience and prevent you from using this website to the maximum.
Google Analytics
Google Analytics Optout
The website uses Google Analytics, a web analysis tool of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“), in order to tailor the offer even more specifically to our visitors. Google Analytics also uses so-called cookies, which are stored on your computer to enable an analysis of the website. The information generated by these cookies about your use of this website (including your IP address) will be transmitted to a Google server and stored there. Your IP address is automatically truncated/anonymised by the „IP anonymisation“ system used by this website as soon as Google receives your IP address.
On the basis of this information and on behalf of the website operator, Google creates reports for ELMAG Entwicklungs und Handels GmbH on website activities and other services related to Internet use in order to evaluate your use of the website and to compile reports on website activity.
You have the option to prevent storage of cookies by a corresponding setting in your browser. Furthermore, you have the option to prevent collection of these cookies by Google Analytics by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de (To deactivate, you can also click on Deactivate Google Analytics as an alternative –). For more information about Google’s Terms of Use and Privacy Policy, please visit http://www.google.com/analytics/terms/de.html and https://www.google.de/intl/de/policies/.
However, we would like to point out that by deactivating cookies and Google Analytics, you may not be able to make full use of all the functions of this website.
For reasons of statistical evaluation, we also use Google Analytics to analyse data from AdWords and the double-click cookie. If you do not wish to participate, you can prevent this under the link - http://www.google.com/settings/ads/onweb/?hl=de - by means of the appropriate settings.
By using this website, the user agrees to the processing of data collected about him by Google in the manner and for the purposes set out above.
Google Tag Manager
This website uses the Google Tag Manager. This service allows website tags to be managed via an interface. The Google Tool Manager only implements tags. That means No cookies are used and no personal data is collected. The Google Tool Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If deactivation has been carried out at the domain or cookie level, it will persist for all tracking tags if they are implemented with the Google Tag Manager.
Use of the remarketing or "Ähnliche Zielgruppen" function of Google Inc.
On our website we use the remarketing or "Ähnliche Zielgruppen" function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). This function serves the purpose of analysing visitor behaviour and interests.
Google uses cookies to perform the analysis of website usage, which forms the basis for the creation of interest-related advertisements. Cookies are used to record visits to the website and anonymous data on the use of the website. There is no storage of personal data of the visitors of the website. If you visit another website on the Google Display Network below, you will see advertisements that are highly likely to include previously accessed product and information areas.
Your data may also be transferred to the USA. A European Commission adequacy decision exists for data transfers to the USA.
Processing is carried out on the basis of Art. 6 (1) lit. f GDPR in the legitimate interest of addressing visitors to the website in a targeted manner with advertising by placing personalised, interest-related advertising for visitors to the provider's website when they visit other websites in the Google Display Network.
For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 (1) f GDPR.
You can permanently deactivate the use of cookies by Google by following this link and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de
Alternatively, you can disable the use of cookies by third parties by visiting the Network Advertising Initiative’s opt-out page at https://www.networkadvertising.org/choices/ and following the opt-out information provided there.
You can find more information about Google Remarketing and its privacy policy at: https://www.google.com/privacy/ads/
Use of Google AdWords conversion tracking
On our website we use the online advertising program „Google AdWords“ and in this context conversion tracking. The Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited validity, do not contain any personal data and therefore do not serve for personal identification. If you visit certain pages of our website and the cookie has not expired, Google and we may recognize that you clicked on the ad and were directed to that page. Each Google AdWords customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of AdWords customers.
The information collected by the conversion cookie is used to compile conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive information that personally identifies users. Processing is carried out on the basis of Art. 6 (1) f GDPR on the basis of a legitimate interest in targeted advertising and the analysis of the impact and efficiency of that advertising.
For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 (1) f GDPR. You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. They will then not be included in the conversion tracking statistics.
You can also disable personalised advertising for you in Google’s advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=de In addition, you can deactivate the use of cookies by third parties by accessing the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and following the further information on opting out provided there.
Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/
Google Maps
We use the component „Google Maps“ of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“) on our site.
Google sets a cookie each time the „Google Maps“ component is accessed in order to process user settings and data when the page on which the „Google Maps“ component is integrated is displayed. As a rule, this cookie is not deleted when you close your browser, but expires after a certain period of time, unless you delete it manually beforehand If you do not agree with this processing of your data, it is possible to deactivate the „Google Maps“ service and thus prevent the transmission of data to Google. You have to deactivate the Java-Script function in your browser. However, we would like to point out that in this case you will not be able to use the „Google Maps“ component, or only to a limited extent The scope and purpose of this data collection, its further processing and use of the data by „Google“ itself and the use of „Google Maps“ and the information obtained via „Google Maps“ can be found in Google's data protection information and the Google Terms of Use, which you can access at http://www.google.de/intl/de/policies/terms/regional.html and https://www.google.com/intl/de_de/help/terms_maps.html.
Google Web Fonts
This site uses web fonts, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“), for uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 (1) section f GDPR. If your browser does not support web fonts, a default font will be used by your computer. Google LLC, based in the USA, is certified for the US-European privacy agreement „Privacy Shield“, which ensures compliance with the data protection level applicable in the EU.
More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/
Web fonts Fonts.com
This site uses so-called web fonts provided by Monotype GmbH (fonts.com and fast.fonts.net) for uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, the browser you use must connect to the servers of fonts.com. This tells fonts.com that our website has been accessed via your IP address. The use of Fonts.com web fonts is in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 (1) section f GDPR. If your browser does not support web fonts, a default font will be used by your computer. For more information about these web fonts, please visit https://www.fonts.com/info/legal and refer to the privacy policy of Fonts.com: https://www.fonts.com/info/legal/privacy and Monotype GmbH’s privacy policy: https://www.monotype.com/legal/privacy-policy
Use of social media buttons with „Shariff“
We use the c't Project „Shariff“ on our website. „Shariff“ replaces the usual share buttons of social networks and thus protects surfing behaviour „Shariff“ integrates these share buttons of social networks on our website only as a graphic, which contains a link to the corresponding social network. By clicking on the corresponding graphic you will be redirected to the services of the respective network. The Shariff button establishes direct contact between the Social Network and our visitors only when the visitor actively clicks on the Share button. Only then will your data be transmitted to the respective social network. If the Shariff button is not clicked, however, there will be no exchange between you and the social networks. Further information about the c't project „Shariff“ can be found at http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html
We integrate the following social networks on our website with „Shariff“:
Facebook, Twitter, Google+
YouTube videos
On our website YouTube videos are integrated, which are stored on „www.youtube.com“ and can be played directly from our website. In doing so, we make use of YouTube’s „enhanced privacy mode“ option, which means that no information about you as a user is transferred to YouTube if you do not play the videos. YouTube cookies are not stored on your computer until you play the videos and data is transferred to YouTube operator Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). If you play videos stored on YouTube, at least the following data will be transmitted to Google: IP address and cookie ID, the specific address of the page called up by us, language setting of the browser, system date and time of the call as well as identification of your browser. The data transfer takes place regardless of whether you are logged in via a user account on YouTube or whether there is no user account for you. If you are logged in, this data is assigned directly to your account. You can prevent this assignment by logging out before activating the Start button. Google stores these data as user profiles and uses them for advertising, market research and / or needs-based design of its website. You have the right to object to the creation of these user profiles, which you must address directly to Google as the operator of YouTube. For more information about YouTube's privacy policy, please visit Google's website at www.google.at/intl/de/policies/privacy/ . By playing the YouTube videos, you consent to the processing of your data by Google. The data concerned is not processed by ELMAG Entwicklungs und Handels GmbH.
CREDITREFORM
The credit certificate of CREDITREFORM is integrated "direkt" into our website (in the website footer). When you access our website, your IP address, the page you access, the time of access and your browser configuration are transmitted to CREDITREFORM Wirtschaftsauskunftei Kubicki KG, Muthgasse 36-40 (BT4), 1190 Vienna, Austria. You can find further information in CREDITREFORM's privacy policy.
Integration of the Trusted Shops Trust Badge
The Trusted Shops Trust Badge is integrated on this website to display our Trusted Shops seal of approval and to offer Trusted Shops products to buyers following an order.
This serves to protect our overriding legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 (1) sentence 1 f GDPR. The Trust Badge and the services advertised with it are provided by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. The Trust Badge is made available by a CDN (Content Delivery Network) provider within the scope of order processing. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. Further information on data privacy at Trusted Shops can be found here: https://www.trustedshops.de/impressum/#datenschutz
When the Trust Badge is accessed, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of access, transferred data volume and the requesting provider (access data) and documents your access. Individual access data are stored in a security database for the analysis of security incidents. The log files are automatically deleted at the latest 90 days after creation.
Further personal data is transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered for use. The contractual agreement made between you and Trusted Shops applies. For this purpose, automatic collection of personal data from the order data takes place. Whether you as a buyer are already registered for product use is automatically checked by means of a neutral parameter, an email address hashed by a cryptologic one-way function. The email address is converted into this hash value, which cannot be decrypted by Trusted Shops, before transmission. After checking for a match, the parameter is automatically deleted.
This is necessary to fulfil the predominant legitimate interests of ourselves and Trusted Shops‘ in providing the buyer with protection linked to the specific order and the transactional valuation services in accordance with Art. 6 (1) sentence 1 f GDPR. Further details, including about raising an objection, can be found in the Trusted Shops privacy policy for which a link is provided above and on the Trust Badge.
Use of our webshop
If you would like to order in our webshop, it is necessary for the conclusion of a contract that you enter your personal data, which we need for the processing of your order. Mandatory information required for the execution of contracts is marked separately, further information is voluntary. We process the data provided by you in order to process your order. We can pass on your payment data to our house bank for this purpose. The legal basis for this is Art. 6 ( 1) sentence 1 lit. b DSGVO. You can voluntarily create a customer account through which we can store your data for future purchases. When you create an account under „My account“, the data you provide will be stored but you may revoke your consent. The revocation can be made by email to: office@elmag.at or by post to: ELMAG Entwicklungs und Handels GmbH, Hannesgrub Nord 19 - A-4911 Ried/Tumeltsham, Austria
We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years.
To prevent unauthorised access to your personal data by third parties, especially your financial data, the ordering process is encrypted using TLS technology.
Data protection rules for the use of external payment service providers
We offer several payment methods for use of the webshop and use the payment service provider mPAY24 GmbH. Your order data will be transmitted to the payment service provider. The legal basis for the transmission is Art. 6 para. 1 sentence 1 lit. a DSGVO.
Further information: https://www.mpay24.com/web/privacy/
Newsletter
You have the option of subscribing to a newsletter via the ELMAG Entwicklungs und Handels GmbH website. For this purpose, we need your e-mail address and your declaration that you agree to receive the newsletter. When you subscribe to our newsletter, we will store your email address, IP address, date and time of subscription in addition to your email address. This serves as a safeguard for us in the event that a third party misuses your email address and subscribes to our newsletter without your knowledge.
You can cancel your newsletter subscription at any time by pressing the „“Unsubscribe Newsletter”“ button directly in the newsletter. We will then immediately delete your data in relation to distribution of the newsletter.
Enquiry forms
You have the option to contact ELMAG Entwicklungs und Handels GmbH by email and/or enquiry form. In this case, the information you provide in the form will be stored for the purpose of processing your contact. The data will not be passed on to third parties.
Dealer registration form
You have the opportunity to register as a dealer with ELMAG Entwicklungs und Handels GmbH. We need your consent for this.
The entries made on the form, including your consent (IP address and date), are stored and processed for the purpose of establishing contact, registering in the online shop and for subsequent use when ordering products or accessing order data.
Consent can be revoked at any time with effect from that point forward:
by email to: office@elmag.at or by post to: ELMAG Entwicklungs und Handels GmbH, Hannesgrub Nord 19 - A-4911 Ried/Tumeltsham, Austria.
Shop customer registration form
You have the possibility to register as a customer in the online shop of ELMAG Entwicklungs und Handels GmbH. We need your consent for this.
The entries made on the form, including your consent (IP address and date), are stored and processed for the purpose of establishing contact, registering in the online shop and for subsequent use when ordering products or accessing order data.
Consent can be revoked at any time with effect from that point forward:
by email to: office@elmag.at or by post to: ELMAG Entwicklungs und Handels GmbH, Hannesgrub Nord 19 - A-4911 Ried/Tumeltsham, Austria.
Product registration form
You have the possibility to register your products in the online shop of ELMAG Entwicklungs und Handels GmbH. We need your consent for this.
The entries made in the form, including your consent (IP address and date) are stored and processed for the purpose of product registration and the associated warranty extension. Consent can be revoked at any time with effect from that point forward:
by email to: office@elmag.at or by post to: ELMAG Entwicklungs und Handels GmbH, Hannesgrub Nord 19 - A-4911 Ried/Tumeltsham, Austria.
Application
You have the opportunity to register on the website of ELMAG Entwicklungs und Handels GmbH
to apply for a job. In this case, the information provided by you in the form will be stored and processed for a period of 6 months for the purpose of processing and answering your application. If your application is followed by the conclusion of an employment contract, your transmitted data may be transferred by us to your personnel file for the purpose of the usual organisational and administrative processes, in compliance with the relevant legal provisions. If your application is unsuccessful, the above data will be deleted after six months at the latest. If you wish to keep your application on file for a longer period, we can extend this to two years with your consent. You will receive further information in this regard during the application process.
Your rights in connection with personal data
You have a right to
- information (whether and which personal data about you have been stored),
- rectification, completion or erasure (of the personal data that is incorrect or not processed in accordance with the law),
- restriction and data portability
- and, under certain circumstances, the right of withdrawal and objection.
The right to erasure is only limited insofar as we are able to postpone erasure on the basis of legal retention periods and/or to protect our rights. Furthermore, you have the right to lodge a complaint with the competent authority if the processing of your data breaches data protection law or your data protection rights have otherwise been violated in any way.
Facebook pixel
On our website, the so-called "Facebook-Pixel" of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used for remarketing purposes, to create custom audiences and to measure Facebook conversions.
The purpose of these functions is to present visitors to this website with interest-related advertisements („Facebook ads“) when they use the social network Facebook. Through the remarketing function of the Facebook pixel embedded in this website, a direct connection to the Facebook servers is established when accessing our page. This tells the Facebook server that you have visited this page. Facebook processes this information, assigns it to your Facebook account as appropriate and uses it to generate interest-related advertising.
Furthermore, the aforementioned Facebook functions can be used to track the behaviour of website visitors after they have clicked on a Facebook ad to reach our website. This enables us to analyse the effectiveness of Facebook ads for statistical and market research purposes and to optimise them for future use.
The cookies set by the Facebook pixel or the data collected from them are unknown to us as the operator of this website and we cannot use them to draw conclusions about the identity of our website users. However, the data are stored and processed by Facebook, which can establish a connection to your Facebook profile, and the data can be used for its own advertising purposes, as specified in Facebook's privacy policy. This allows Facebook to display ads on both Facebook and third-party websites. We have no influence on how these data are used.
For more information about protecting your privacy, please see the Facebook privacy policy https://www.facebook.com/about/privacy/.
You can also disable the remarketing feature for custom audiences in the Ad Preferences section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must first log in to Facebook. If you do not have a Facebook account, you can suppress Facebook usage-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
Contact
Your trust is particularly important to us. Should you therefore have any further questions about data protection in connection with ELMAG Entwicklungs und Handels GmbH, please feel free to use the following contact options:
ELMAG Entwicklungs und Handels GmbH
Hannesgrub Nord 19
4911 Ried / Tumeltsham
Austria
Phone: +43-7752-80881-0
Fax: +43-7752-80880
Web: https://www.elmag.at
Email office@elmag.at
We would like to point out that copyright, name and trademark rights and other rights of third parties must be observed when using this website. You undertake to refrain from misuse of the entire content (in particular of pictures, videos, fonts and trademarks).
As of April 2019
