INFORMATION TO THE CANCELLATION POLICY IN CASE OF A SALES CONTRACT FOR THE DELIVERY OF ONE OR MORE GOODS IN A SHIPMENT

 

CANCELLATION POLICY

 

Right of cancellation

 

 

You have the right to cancel this contract within fourteen days without giving any reason.

 

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods;

 

To exercise your right of cancellation, you must contact us

(ELMAG Entwicklungs und Handels GmbH, Hannesgrub Nord 19, 4911 Ried / Tumeltsham, Tel. +43 7752 80881, Fax +43 7752 80880, office@elmag.at)

by a clear declaration (e.g. a letter sent by post, fax or email) of your decision to cancel the contract. You can use the attached sample cancellation form for this purpose, but this is not mandatory.

 

To meet the revocation period, it is sufficient for you to send your notification of exercising your right of cancellation before the revocation period has expired.

 

 

 

Consequences of cancellation

 

If you revoke from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case you will be charged any fees for this repayment.

 

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

 

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

 

You will be responsible for the cost oft the returning goods

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

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